Monday, December 29, 2008

funny~~

awh.. im so tired..
high occupancy..
90%++ everyday during 21-26th..
did lot of bed making..
16-20 rooms per day..
i have muscle oldi.. hahaha..

hmm.. somthing funny happen..
i duno y.. tat day a guy cal me..
he is the service leader who inpect all the room
"eh.. wat ur name ah?"
"ten-ten ah?"
"???? no la.. my name is EN"
"owh.. en.."
then i found tat my name at the assignment given to us to make up room was "TEN-TEN"
=.=" and then saw him again..
"eh ten ten.. er.. nonono.. EN~"
"................"
arhg. how come my name become ten-ten?

another funny thing..
i went to work dis morning..
was so lazy..
n when i reach there.. 
listening to briefing..
suddenly a gal ask me..
"eh.. en.. hari ini kau off kan?"
"yakah? entah la~ sia belum tengok off day sia"
then i go to see the duty list..
TODAY IS MY PUBLIC HOLIDAY~!
dad say only government holiday.. =.="
me:" sia off hari ni la, macam mana ah?"
supervisor:"balik la~"
me" har? tidak boleh tukar kah? sia mau kerja hari ni"
her"tidak boleh la.. susah kalau mau tukar.."
erhg~~ then i went home..
so malu la~~ haiyo..

know wat?
i off on christmas..
off yesterday..
off today..
off  on 1st jan..
off on sunday again.. 
HAHAHAHAHAHA
so happy..
but.. stil waiting for answer from my manager..
coz i need to take 8days off during chinese new year
daddy ask to take off days..
coz going to travel..
but duno can or not..




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
juz some reminder
1. please remember to cut ur nail in HK, bcoz i forget to cut.. my nail break cause by bed making n its very pain now.. T-T
2. remember to use glove if ur allergic to some soap or chemical.. coz my hand skin off bcoz kena chemical when cleaning the toilet..n its rili rili pain too.. T-T

Saturday, December 27, 2008

awww.. that's so lovely!!! our pretty darling come to our blog..
well, i miss you pretty darling SL.
seriously, it's awesome. 11 kitchen.. hehehe..
but seriously never expected you will know the existance of our blog. ngek ngek ngek..
anyway, do really take care and same goes to the rest of the animal family members.
lol.. hmm... missing you people badly.. ughh...
just a short update.
loves.

p/s: happy new year 09 in advance incase i've got no time to update or even sms. *big smiles*

Friday, December 26, 2008

hi guys

haha..now you ppl understand what is 'Hotel Life" like!! you see, last time when i scold you ppl in the kitchen, u ppl always said that i'm bad temper.Haha.....(Do you know how am i now?) ya loh, i'm chef SL lah!!!!(pls don't mention my uni name and my full name in this blog, ok)

i was busy like u ppl since i joined the new uni. Busy setting the kitchen, getting ready the syllabus, notes, demo and hands on workshop!! working in KL is no joke as the traffic is 'wonderfull'!! hihi.

in order to survive in the industry, you need to be hamba, thick skin and one way straight.(what ever ppl said just don't keep in heart). actually i miss the hotel life cos there is something that you can find else where. such as those kakak from HK will tell you 'funny things' when they were cleaning up the rooms, nice food (curi makan) and most of all, you don't have to pay the entrance fee in oder to go into the F&B outlet to celebrate christmas/new year eve.

don't forget our appointment ya, will meet up for yam chai in april.
take care and cheers!

Wednesday, December 24, 2008

ho ho ho!!
MERRY CHRISTMAS DARLINGS!!
with lootsa love.
do enjoy!! ^^

Tuesday, December 23, 2008



today is one of our darling's birthday.
sadly, we couldn't celebrate for her because all of us were apart. sigh. and she's at seremban so tell me how to celebrate? hehe...
will postpone to next year i guess.
Weelll, baby Happy Birthday!!
with lotsa loves. from me, me me and me. (nah, actually is from 5 of us okie?) c=
have a blast one.
your delicious apple will be next year okie?
loves!! c=

Sunday, December 21, 2008

2 weeks overview in Westin

Hey animals..its been long enough since i last updated this bloggie..Well not only this blog la..i was really tired to update about myself in Langkawi because life has been very exhausting nowadays.. Anyway..i am here!

Working life in Westin Langkawi is as expected..tough! But still, i find it quite difficult to cope with it..i mean, seriously college have bad ppl, but hotel (especially front desk) ppl are EVIL!!

Okay, during my first week of SWE, i was being assigned as the lobby host of the hotel , which i am responsible to welcome arriving guests with a wide smile and a touching heart posture..front desk job isnt easy at all. Basically it is just like the information center whereby we have to know the business product, acquired the information regarding the hotel or even everything pertaining to the information of Langkawi. So as you know la, a newbie of this huge hotel as well as this little island like me couldnt manage to solve problems for the guests. It somehow discouraged me

To add worse to the situation, some of my front desk colleagues are too busy on their own job and hence lack of time to pass me some knowledge about this hotel and they expect you are already an expertise on their operation work. Therefore i have to be observant and acted like an annoying dude who keep asking seniors questions in order to learn a thing or two. Besides that i found out that some of my Malay colleagues have one kind of ego attitude. According to my friends in other department, it is because this front desk team have won a lot of awards and earned a lot of salutation from the guests concerning their capabilities, hence, they don't really give a damn about who the hell are you.

Fortunately, i still able to to meet some nice people who are willing to teach me, providing me some knowledge about the system and also putting trust on me by asking me to check in and update the system.. Also, if the front desk people dont layan me and showing some lan si attitude, i will jumped to the concierge counter and offer assistance to the friendly bell man..They are much more better and friendlier than the front desker, and i am able to receive some attracting tips too ^^

Maybe because 90% of the front desker are female workers and they love to gossip, i found it irritating as they were talking back at particular person all the time. I was scared that i might be the next victim so i am trying my best to keep a distance with them. However, i am still manage to learn something based on my observation.. Seriously never mess with the front desk people because they really know how to talk and how to fake. For your information, the department slogan is "fake it till you make it"

Oh yea did i mentioned that recently my front office manager had just resigned? Departure of a top class female superior had caused some further disciplinary problem.. Sigh

Other than that, everything is alright, other department people are super nice..even they dont know you, they will still sit with you and laugh with you..i dont know why but they are really nice bunch of people..Things are getting better at reception as well, i able to help the guests, solve their problems and gain their compliments and thanks..Satisfied..^^

Now i will let the pictures do some talking on the people and the gorgeous resort.BEAUTIFUL

Cool name tag..aint a trainee



Uncool locker


First ever friend in Langkawi from Taylor..Just left..





A maid like but class Indonesian FO Manager, Just left too..



Hot Associate Only oh


Last but not least, take a look at my awesome hotel resort..The Westin




















Beautiful aint it?:D

Btw, I will still be in charge in front desk until the very next year of 10th Jan. By then i will move to another front office department which is the service express command center. In short, its called operator and bell men..Also, my shift will be 11pm-7am start from next week..and by that time its Christmas and new year period..wish me luck ..

Miss you all and take care

Saturday, December 20, 2008

My names...

Hey there you guys... 1st of all, i'd like to welcome myself back here after 2 weeks of MIA...

Seems like everyone's busy with their training or just too lazy to blog (like me)... because after everyday's work, all i can think about is my soft and comfy bed... and everyday, having to take 45 mins of train to work and THEN BACK FROM WORK!!! is really sickening... oh the horror of waiting for the train, squeezing with everyone... crap!!! >.<

anyway... just an update of my training at Imperial Sheraton Kuala Lumpur... (wah, the long and so called glamorous name) NOT!!! 

during my 1st 2 and a half days at work, this was who i'm known as...
This is mainly because my name tag with my real name wasn't ready at that time... 

And then there's me, known as... (according to my real name)
Even with this name tag pinned on my uniform the entire time i'm at the hotel, yet, i have another name... 

I was place at our Guest Service Centre (a.k.a GSC)... my boss - Ms.Patricia... had a tough time remembering my name... (i mean, what's so hard to remember 2 syllables?!?!?!) anyway... everytime she wanted to call me, she'll be like 'hey sayang... what's your name arr? (then followed by the task) ' or 'hey darling... what's your name arr? (and followed by the task again)' 
AND THEN!!! there's So Han =.='... everytime i tried to correct her... 'So Han' seems to be tightly screwed in her head... so i got tired of correcting her and just answered to that name instead... besides, i'm only going to be there for 2 days... so what the heck... (but my boss, is super nice lah... she kept talking to me, keeping my entertained... offering me food (which we're not allowed to eat...) yeah, she's good... so i forgive her...)

Now, i'm currently at the executive lounge... it's soooo damn fun yet tiring up here... the guest are really sweet and patient... they don't treat us like staffs... they will actually come and chit-chat with you... really fun... and the staffs, they are sooo sweet too... teaching me staffs, and updating me about the guests... just that, there's this 1 girl - Elizabeth... OMG she's just like Leann but WORST!!! i mean, what could be worst than Leann right?!?! no, she's not bossy... just her posture, her actions and her words!!! all the foul languages shooting every second she opens her mouth... and she talks really roughly and the way she checks the rooms, is like she's playing her own personal drums that you can hear from the floors above and below, so what more the rooms beside and on the same floor... i mean, can't she just open and close the drawers and cupboard doors gently =.=' but other than that, she's quite nice... patiently teaching me stuff and all... chatting with me... just can't stand her action and her language... overall, she's nice...

ok, i think that's enough of an update for now... 

so Yuri, don't worry... we're still alive... just too busy or too tired to blog... but i'll still blog... thanks for you concern msg that day... take care animals...

Friday, December 19, 2008

imma's latest look.


seriously everyone has slim down like mad.
i can seee. the most obvious would be En.
take a look at her pic. Yes. i am serious everyone are busy with their job.
and i am missing you people badly.
can't wait for April to come so we can have more karaoke session, hitting down to clubs etc etc.
well, it's the end of the year. couting down 11 more days to say GOODBYE to 2008.
Indeed say Hello to 2009.
christmas is like 6 more days to go. ugghh ugghh ughhh...
I really miss you guys badly.

p/s: i love club floor & i don't want to go Ground floor recep because it's scary. =s

p/s: Take good care and enjoy yay. loves!!

Wednesday, December 17, 2008

hello~~



feel like no one interested to blog here.. T.T
nvm la.. juz some update..
hmm.. im so damn tired..
bone crack.. everyday bed making..
everyday wash toilet..
13 king size bed in a day..
DEAD~ 
btw.. love the environment..
coz i can see my lovely sea everyday.. ^^







oh ya.. show u something..
u may never see this b4.. 


did u see alot of white dot on the electric wire?
ITS BIRD~!
THEY ARE SLEEPING.
hmm.. beware when u pass through tat area..
coz there might be something wet drop on ur head.. hehe.

I MISS YOU ALL.

where are you?? =S

Saturday, December 13, 2008

sien~~

i juz finish my orientation today..
u all was tired of working..
i was tired of listening ppl talk..
im going to start on monday..
2moro is my off day..
as i promis..
i curi curi snap some photo of the cafeteria..
juz a short post.. coz im tired doing my web..
oh ya.. i've done my web selling lens..
come support me.. haha..
wil add u guys in fs =p


my lunch




nice or not? hehe






well. see wat my dad done to my car..
er.. not my car actually.. 
juz i wil drive dis car to work soon..
hmm.. engine hilang







hey people.
some good news to share right over there.
i got job offer by the club floor manager. c=
secondly, berjaya school is so awesome!!! c=
all the lecturers' are doing really great.
A must to visit! c=

that's all.
i am happy now.

toodles. Charlin.

Wednesday, December 10, 2008

THE ROYALE BINTANG SEREMBAN

That Me^^


Hallo~~~everyone!!! dun say i din blog d><>

I was quite happy now^^ The Royale Bintang Seremban is better than wat I imagine...all of my collaegues r nice and friendly...they r willing to help me too!!! 80% are malay...and other is chinese n indian... The hotel's GM is a German guy! They put me in every department...Front Office(Operator, Reservation, Reception), Houskeeping(least than 1 month)wakaka n F&B (chinese restaurant, lounge, Western Restaurant).


In my 1st n 2nd day, i am relax in operation...sit until i sleepy^^ 2molo i will start Receptionist...now a bit nervous[scare scare scare]!!!



Here r my Ad's n DisAd's in Hotel:


Advantages

-everyday work from 11am to 7pm

-hav public holiday

-chinese new year holiday :) wakaka



Disadvantages

- RM 3 per day :(

Lets come n see the room...

The swimming pool and the Royale Spa



Suite's Living Room



Guest Room

Toilet^^


Tuesday, December 9, 2008

Too tired to update

Well, seems like you guys had updated regarding the first day work experience..
For me, i am not gona blog about it for the time being..
Damn, my schedule is out , and it freaks me off..

I am gona take a good long rest before i can do some fake smile to the guests until 11pm tomorrow..
All the best~

SINYIN AND REI..
UPDATE

the first day at MOKUL

alright, you people might be thinking what is MOKUL.
MOKUL stands for Mandrin Oriental Kuala Lumpur.
this mokul is where the place i started my training.
suppose to meet up at 9 in HR office. who knowws the damned thing, Ms. Diana from L&D department took me out from there and start showing me some common places like, the locker, cafeteria etc etc.
stuck in the uniform department for an hour due to the kaka, which i do not know her name was looking the right size for me. hehehe.. btw, thank you kaka.
once i am done, got to L&D department for photography session.
hehehe, and after all that shitty thing, finally i can meet up with my mentor, Ms. Pamela. well, she's not Pamela Anderson . she's Pamela, nice for right now.
but MO do utillize people, like today i've already started to type in guess memo into the Mircos system which is so different from school.
Ms.Tracy a chinese lady over there was pretty for now *by my view* has excellent skills in handling guest and cursing guest as well. LMAO.
Ms.Klau is the front office manager which is supper dupper friendly.
Ms.Natsuki is the japanese receptionist that i know for rigth now.
Ms. Cindy which is going on leave. LOL
Kak Ish, looks skinny.
and there's lotsa more to name. ahh.. i kinda of forgetting their names btw. sorry about that
btw, my Fo duty manager has been promoted to be the A.Security Department. wow!! congrats Mr. Fo duty manager.
and not forgetting Suzanna, one of the trainee where she will be with me for my first 3 months here.
one thing i find good about MO is we DO NOT NEED TO USE HAIR BUN!!! wee... i am damn excited when i heard about it. lol. i do not need to cursing the person who invented hair bun like no body's busineesss for the sake of stuffing into my hair. heheeh..
then i finally got my tour, a real tour to the whole hotel. hehehe.. the rooms all were superb. btw, no pics for that because no cameras is allow even cellphone.
then Ms.Pamela blah out all the info about MO to me and expecting me to remember. zomg. i need to work hard on it because tOMORROW I WILL BE AT THE CLUB FLOOR FRONT DESK!! it's freaking fast weii.. and my shift is like 645 in the morning. oh damnneedd!
Thank you. i have no appetite to eat now.
seriously, jealous of KK and Aurora because they got nothing to do.
ughhh... i am so tired. thinking to let it go!! =/
oh.. slap me and ask me to do it can?? c=


that's all for now. tomorrow 5am you will be seeing me waking up for work. oh imma's that hardworking. ROFL. =ppp
ughh.. i am nnot feeeling welll.
i started hate working life. it's damneeed hectic and freaking stress. zomg.


toodles!!

sabah~!

i went for shopping with my parent yesterday..
we went to one borneo..
where the shopping mall was 80% look like mid valley..
with all the expensive stuff...
and alot of kl store..
hmm.. crocs, add-on, sasa, eclipse, Manhattan fish market, and.. ahh. cant think anymore.. alot.. its rili alot..
this is the 1st time where sabah had a rili amazing Christmas decoration..
lets take a look wit some of the photo..




the TUNE store by AIR ASIA.. where even kl oso dun have it..
ops.. i captured alots of panties and bras.. =p



hmm..ok.. lets start my 1st day of SWE today..
i reach around 9am.. no one entertain me..
so i juz sit there n waiting for the training manager..
there is a korean girl who waiting for interview..
so i decided to talk to her.. to calm myself down..
around 10am. someone come n ask me to fill up a form..
then she gave me the locker key..
n bring me to the hk department..
another lady gave me my uniform..
ask me to change it.. n then she bring me to the room..
she assign one room attendant to teach me wat to do..
yes.. this is my 1st day.. n i started to clean the whole room..
the staff there was very very frenly..
i feel rili happy to work there...
i feel tat small places ppl have less conflict..
so.. ya.. im happy to work there..
guess wat.. hmm.. we went to so many hotel b4 rite?
i mean those hotel office..
those hotel office was so buruk rite?
dis hotel's office was rili nice..
big enuf.. not pack at all..
even the staff cafeteria was so high class..
they have those cussion seats like kfc, nandos..
but unable to take photo..
will find a chance to show u all.. ^^
remember last time when we went to sunway?
the plate was like the prison ppl's plate..
the plate we use here was dinner plate~!!
rili cant imagine.. haha.. 
altho the food had less choice juz like sunway..
but the food is nicer than sunway alot~!!!
hehe. rili enjoy my day.. juz im quite tired..
coz yest too nervous n unable to slp..
ok.. i wil start my orientation 2moro until saturday..
weird rite? work b4 orientation..
haha.. but.. i wil only to work next week!!
yay~!!! orientation can wear casuall..^^
oh ya.. my uniform was so damn UGLY~!
and.. fo staff can juz leave their fringe..
their grooming standard was not tat high..
so.. haha.. im happy~!


suite room


normal room


My 1st Experience Surviving From Fire...

Hey Animals!!! how's everyone's 1st day in SWE??? (i don't think today's your 1st day right, KK?)... Anyway... mine wasn't that bad... it was boring at times when they were briefing us about some stuff... normal 1st day briefings... it was like sitting in the college lecture hall again just that this 1, i cannot pretend i'm listening but actually i'm sleeping... lol...

This morning, was my 1st time taking public transport all alone... it was quite scary, i was like non-stop checking whether i took the right side of the train or not... And when i arrived at the Hotel, my heart was like beating soooo freaking fast, it was like about to jump out of my chest... i was sooo scared and nervous... but when it started, i started to feel better...

My 1st experience...

Thank GOD i wasn't alone during the briefing... there were another 2 malay guy trainees with me...(sadly, they are going to the kitchen department...) and also, there like another 2 new managers too... My speaker-Ms.Apple was a really friendly, cheerful person... She reminded me soooo much of my aunty, the way she talk, the way she act... She wasn't those serious speakers... she was like jumping all around the place... singing loudly to herself... felt no preasure at all...

The good thing was, my orientation was suppose to last till this friday, and i'll officially start work next monday... BUT!!! now comes the bad news... Since there were like only 3 of us, they decided to cut the orientation down to only today... and officially start tomorrow!!! sad right... oh, today during lunch... since i knew no one there yet, so i had lunch alone... i hate having lunch all alone... coz everyone else tends to stare at a loner... felt really weird... i had the worst mamak stall food i tell you... plain disgusting!!! >.<>

For the ice-breaking session, to make it more interesting, Ms.Apple gave us a piece of paper and markers... we were to only write our names and the other introductions, we had to DRAW them!!!Let me show you my self-introduction...

This is ME!!!
I think i should explain right... 1st one (top) - is suppose to describe what i'm doing now, so the pic shows that i'm currently training in the hotel (as you can see a desk counter with me, and 3 guests lining up.. the other is me making beds...) Then 2nd (right)- describes my hobbies which are photography, travelling, dancing, eating, yam cha, playing piano, surfing internet, outdoor activities (as you can see a door with the word 'OUT'...) and listening to music... 3rd (bottom)- Is suppose to describe what i see in the opposite sex which is 1st i'll see the hair, then the body (must have triangle shape), the brain and the light represents intelligence, 'HAHA' represents sense of humour and lastly the twirly eyes represents crazy-ness... And last but not least (left) is to describe what kind of person am i... 1st pic - shows that i'm lame... then always laughing... 3rd is crazy-ness, 4th is i can be quiet and shy, 5th i can be really talkative, the bat represents that i'm not really a morning person more of a night person... last is animal lover and butterfly lover...

OK, here comes the best part of the day... during our tour, Ms.Apple told us that the 3 of us were the luckiest orientation group that she brought tru out her 2 and a half years working at the hotel because we were the ONLY group that got to visit ALL the types of rooms they have in the hotel... it was quite interesting touring the place... the rooms were really really beautiful... lol.. and of coz, really expensive as well... and the best room of all, obviously the most expensive room too which cost RM10k till RM12k per night... can you believe it?!?! it's freaking expensive right!!! it is none other than the Imperial Suite a.k.a Presidential Suite as some hotels call it... Let me show you the pictures... i can't take really nice pictures coz i secretly took it (coz i'm not allowed to actually...)

This is the Master bedroom... the bed is super big.. and reall comfortable...(trust me, i sat on it...)
Entrance to the super luxurious toilet!!!
The luxury bathtub/jacuzzi!!! with a TV at the right hand side on the wall...
Ooo.. and a suana too!!!
Even the toilet bowl aslo need 2...
The dining hall...

There were like 3 sitting areas in the room, the manager was there so i can't take pics of it... The room is 338sqM... in Meters!!! sooooo huge that you can actually play hide and seek in it... or even get lost in it yourself!!!

I went to the spa too... and it's super nice too of coz... haha... so tempted to do a spa there but really ex... you'll feel superly peacefull in the spa area...

Tomorrow my work officially starts (so they say...) hopefully they won't give me a hard time...

Till then, hope you guys are doing fine... i heard KK's work was really tiring... keep it up dude, you can do it... WE ALL CAN except me... hahahah

BYEBYE!!!